Welcome to Accompany! Your safety is our top priority. We want to ensure that your experience using our flatmate connecting app and broker finding service is as secure as possible. Please read and follow these detailed safety guidelines to protect yourself while using our platform.

1. Personal Information

Profile Information: Be cautious about the personal information you share on your profile. Avoid including sensitive details such as your full address, financial information, or personal identification numbers.

Privacy Settings: Use the privacy settings to control who can see your phone number and other sensitive information. You can choose to make your phone number public or private and can change these settings at any time.

2. Communication and Interaction

In-App Messaging: Use the in-app messaging feature to communicate with potential flatmates or brokers. Avoid sharing your personal contact details until you feel comfortable and confident about the other person’s intentions.

Verification: Verify the identity of potential flatmates or brokers through video calls before meeting in person. This can help you ensure that the person you are talking to matches their profile.

Meet in Public Places: Always meet potential flatmates or brokers in public places for the first few meetings. Choose well-lit, populated areas such as cafes or community centers.

3. Financial Transactions

Advance Payments: Be wary of anyone asking for large sums of money upfront. Avoid making advance payments before you have verified the person and the property.

4. Property Visits

Visit with a Friend: When visiting a property for the first time, take a friend or family member with you. This can help ensure your safety and provide a second opinion on the property.

Inform Someone: Let someone know where you are going, who you are meeting, and the expected time of your return. Share the details of the person you are meeting with a trusted friend or family member.

Trust Your Instincts: If something feels off or you feel uncomfortable during the visit, leave immediately and report the incident to Accompany.

5. Dealing with Brokers

Licensed Brokers: Prefer dealing with licensed real estate brokers. Verify their credentials and check for any reviews or feedback from previous clients.

Broker Agreements: If you decide to work with a broker, ensure that all agreements are in writing. Review the terms carefully before signing any documents.

Broker Fees: Clarify the broker's fees upfront and ensure that they are in line with industry standards. Avoid brokers who demand unusually high fees or refuse to provide clear terms.

6. Reporting and Blocking

Report Suspicious Activity: If you encounter any suspicious activity, harassment, or fraudulent behavior, report it immediately to Accompany through the app’s reporting feature.

Block Users: If you feel uncomfortable with any user, you have the option to block them. This will prevent them from contacting you further through the platform.

Feedback: Provide feedback on your experiences with other users and brokers. This helps maintain the integrity of the platform and assists other users in making informed decisions.

7. Online Safety

Secure Connection: Always use a secure internet connection when accessing the Accompany platform. Avoid using public Wi-Fi for transactions or sharing personal information.

Phishing Scams: Be cautious of phishing scams and do not click on suspicious links or attachments. Accompany will never ask for your password or sensitive information via email

8. General Safety Tips

Background Checks: Consider conducting background checks on potential flatmates or brokers if possible. This can provide additional peace of mind.

Emergency Contacts: Keep a list of emergency contacts handy, including local law enforcement and emergency services.

Stay Informed: Stay informed about common scams and safety tips for online interactions. Educate yourself on how to recognize and avoid potential dangers.

Note: Accompany is a platform that facilitates connections between users. While we strive to ensure a safe and secure environment, we cannot be held responsible for the actions or behavior of individual users. It is important to exercise caution and use your judgment when interacting with others on the platform. By using Accompany, you acknowledge and agree that Accompany is not liable for any damages, losses, or issues that may arise from your interactions with other users.

By following these safety guidelines, you can help ensure a secure and positive experience on Accompany. Your safety and well-being are important to us, and we are committed to providing a trustworthy platform for all users.

If you have any queries, please contact us