Effective : 01 August, 2024

1. Introduction

Welcome to Accompany’s Privacy Policy! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flatmate finding platform, accessible via our website, the “Site” and mobile application “App” (collectively, the "Service").

While you're using the Accompany mobile application (including the desktop version) (“App”), our website and microsites (such as Accompany.co.in), or using our digital products and services (such as our competitions or surveys), we collect some information about you. In this Privacy Policy, your "Personal Data" means information or pieces of information that could allow you to be identified. We use your personal data to find suitable flat-mates/roommates, real-estate agents, and vacant spaces for you. We also use your personal data for other users to view on your profile. You can choose to make your phone number public or private from other Accompany users and change it anytime. Users can also request your phone number, and you can approve or decline the request as per your choice. Additionally, you may choose to use the App or Site to share information with other users, including your friends and contacts (“Users”). There may also be instances where we need to share your information.

Accompany is a platform where users can connect to find flatmates or roommates, search for available spaces (properties with vacancies for a flatmate or roommate), list properties to find suitable flatmates or roommates, locate real estate agents (brokers), and list themselves as real estate agents.

2. Information We Collect

2.1 Personal Information

We may collect the following (included, but not limited to) personal information from you:

Name

Email address

Phone number

Date of birth

Gender

Profession

Preferences

Location

Profile picture

Login information for social media accounts

Payment information

Consent for Data Processing

Before you can become a user, we ask for your explicit consent to:

Process your profile information

Process your property listing information

Process data you enter about your flat-mate/roommate preferences, broker preferences, property preferences

Process photographs of you and your property listing

Process details of your work, interests, habits, and preferences

Process your bio and other textual content added to your profile

Process your geolocation

Place tracking cookies

Provide you with services mentioned in this Privacy Policy that require your consent

You have the right to withdraw your consent for processing your location at any time; however, this will not affect any prior processing of your personal data.

2.2 Non-Personal Information

We may collect non-personal information, including but not limited to:

Browser type

Device type

IP address

Operating system

Usage data (e.g., pages visited, time spent on pages, app features used)

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Service

To offer you our services and features

To process transactions and manage payments

To verify your identity and ensure the safety of our users>

To communicate with you, including sending you updates, promotional materials, and other information

To personalize your experience on our platform

To test new technologies and processes designed to enhance and improve the App/Sites

To improve our Service, including conducting analytics and research

To comply with legal obligations and protect our legal rights

To investigate fraud, protect our legal rights, and enforce our Terms & Conditions

To exercise any of these rights, please contact us at support@accompany.co.in

If you post content that violates our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your account.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@accompany.co.in
Phone: 99607-87766

By using Accompany, you acknowledge that you have read, understood, and agreed to this Privacy Policy.